Register & place a request

Register:
Please create a customer account in our OCP shop prior to placing a request. Please note that registrations or accounts from our previous OCP shop will not be automatically transferred.

Attention B2B:
Our offers are directed only to entrepreneurs, as defined in §14 BGB. This includes natural or legal persons or partnerships with legal capacity who act in the conclusion of a legal transaction in the exercise of their commercial or independent professional activity. We do not enter into contracts with consumers in accordance with § 13 BGB.

Customer group & prices:
Once you have completed the registration process, you will be able to view our standard pricing. If you are already an OCP customer, we will assign a specific price list to your account after verifying your registration – please contact the support to do so. Once the assignment has been completed, you will be able to view your special prices in our shop.

To all new customers: Our sales prices depend on the quantities and container sizes ordered, as well as the total volume of your future orders. After registering in the shop, please contact our sales team at orders@ocp.de stating the planned purchase quantities. You are also welcome to put together a shopping cart first and complete the request; we may change the standard prices stated here before the order is placed.

How to search for required products:
You may search by name or part number. As an example, you may search for “BKP 49” or “911BKP819.15” if you know your ink code.
You may also search by category. Please select Ink-shop in the menu and choose a brand, for example “Inks for Brother”. This will take you to the brand page, where you will find a list of all cartridge numbers in a clickable button. If you select a sub-item directly (e.g., “for LC-125”), you will be directed to the cartridge-specific category, which contains only the items for the respective cartridge.

Important informationPlacing an order / request:
1. Create your shopping cart and place request.
2. No shipping costs, delivery times or payment options are mentioned during this requesting process.
3. After placing your request, you and we will receive an email confirmation. We will then verify your customer group and your prices, determine the applicable shipping costs and the delivery time, and make the necessary changes or additions to your order. You will then receive another email stating that you can view the updated order in the shop and, if necessary, pay.
4. We will inform you as soon as the status of your order changes.